BankingStandard Bank scam warning for South Africa
4 Dec 2024 Standard Bank has warned South Africans to be on alert over the festive period, with fraudsters intensifying their tactics. Standard Bank’s Fraud Risk Management team has observed several methods used to deceive ATM users, especially vulnerable individuals like the elderly or those unfamiliar with other languages. A common scam sees ATM language settings altered to confuse users. Another scam sees fraudsters activating the “cardless function” to disorient customers. A frequent tactic, especially during busy periods like the festive season, is jamming card slots or PIN pads to steal cards or money. “These methods are designed to create confusion and make it easier for fraudsters to steal people’s cards or money,” said Athaly Khan, Head of Fraud Risk Management at Standard Bank. Khan also highlighted “shoulder surfing,” where a criminal watches someone enter their PIN to steal it. “It’s not just at ATMs – beware anywhere you use your bank card or enter sensiti...